My Story

Dear Crypto Community, 

I am contacting those who have experienced financial losses due to cryptocurrency network transfer errors. Like many of you, I encountered a situation where funds were sent to the correct receiving address but on an unintended network, resulting in their inaccessibility. This issue is not isolated, and we must address the underlying causes.  In my case, funds were transferred from Crypto.com to Gemini. The default network for USDC was Cronos, leading to my funds being sent on the Cronos network instead of Ethereum. I have been attempting to resolve this issue for three years, contacting both Crypto.com and Gemini, as well as the SEC, Attorney General, and Better Business Bureau. Crypto.com has stated that the issue is beyond their control once funds are sent, and despite communication from Gemini's attorney, Jack Baughman, on March 10, 2025, no resolution has been reached. It is clear that individual efforts are insufficient, and a class action lawsuit is necessary to gain the attention required for a resolution. It is important to note that this is not solely an issue of user error. The responsibility lies with the exchanges to provide clear, user-friendly platforms and ensure transactions are processed correctly. Terms and conditions should not absolve these companies of their duty to prevent financial harm to their users. Gemini's upcoming IPO makes this a critical time to seek resolution. As Gemini expands its user base following the IPO, the risk of similar errors occurring will only increase. It is unacceptable for Gemini to proceed with its IPO without addressing this issue and implementing measures to protect future users. I want to emphasize that I am not anti-crypto; I continue to use exchanges like Crypto.com and Gemini. I believe they are generally great platforms, but they need to update certain system aspects to prevent these errors. Other exchanges have successfully recovered funds lost in similar circumstances, demonstrating that a solution is feasible and that these companies can do better. We are exploring a class action lawsuit to recover our losses and advocate for industry-wide changes to prevent future occurrences. If you have experienced a similar loss, please share your story via the link below. By uniting, we can amplify our voices and pursue a just outcome.  

                                                                                                                                          Sincerely, An Everyday Crypto User